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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927082637", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-listener-2", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1" }, "logger": "com.salesforce.lm.cg.shared.aws.DefaultMessageListenerTask", "message": "Received sqs message 231b61ad-88b8-4933-8381-411ab14d86f1 (number 1 in a batch of 1) from queue https:\/\/sqs.us-east-1.amazonaws.com\/769948485555\/sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:02.64089+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927082717", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=c496507f-4cac-9d37-ab99-05485dcea6b9, requestAcceptanceTime=1741927081936, lastEnqueueTime=1741927082364, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:02.725181+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927082980", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:02.980612+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083022", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.scrt.auth.impl.jwt.ScrtKeyStoreJwtProvider", "message": "New JWT generated - KeyId: ea76d1ba6f063d901b66ff9f3e19ba7ec3c363790578313738dbdf1683b481b1, Expiration: PT59M59S, Issued Time: 2025-03-14T04:38:03.022200Z", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.022614+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" }, "facility": "local7", "priority": "info", "uuid": "B9135962196E48F39F87E71B0B237A20", "dnr": { "environment": "Heroku" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083068", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.shared.Metric", "message": "LMPCGDEPR: {\"scrtVersion\":\"SCRT_1\",\"requestId\":\"c496507f-4cac-9d37-ab99-05485dcea6b9\",\"channel\":\"Text\",\"channelAddressIdentifier\":\"dd90e79c-bab4-4b5b-b6b5-be2576788b7c\",\"direction\":\"MO\",\"address\":\"+12029005673\",\"protectedAddress\":\"3c19e2071bef484a4202f8a371337f7e\",\"messageType\":\"Message\",\"endpoint\":\"sink\",\"bodyLength\":4,\"lmpTime\":334,\"startTime\":1741927082733,\"adminApiTime\":156,\"orgId\":\"00DB0000000I620\",\"protectedBody\":\"c701f39585906b61fd002c72d09ec499\"}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.069208+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083069", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Done processing message from queue sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.069633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083698", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 675ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.698473+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083707", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.sink.ScrtMessageResponseHandler", "message": "SCRT accepted message [7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0]. Received [200 OK]: [{\"doNotRetry\":false,\"status\":\"OK\"}]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.707853+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927083883", "level": "INFO", "thread": "SQSQueueBufferWorkerThread-2", "mdc": { "sqs_message_id": "231b61ad-88b8-4933-8381-411ab14d86f1", "ucp": "false", "destination_address": "+12029005673", "total_processing_time_ms": "1772", "channel": "text", "message_id": "7e0f4783-1a93-4aa4-8cf5-6ca4ed36a8d0", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "c496507f-4cac-9d37-ab99-05485dcea6b9" }, "logger": "com.salesforce.lm.cg.shared.aws.async.DeleteMessageAsyncOperation", "message": "Confirmed deletion of message 231b61ad-88b8-4933-8381-411ab14d86f1 from queue sfdc-lm-gs0-vir-00-sm-sink-a, stats [1 1 0]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:03.884001+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:38:49.030589+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927140049", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 325", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:39:00.04956+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927140093", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:39:00.094189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927140116", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:39:00.116694+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:39:50.127408+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741927200009", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 325", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:40:00.010633+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928340103", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:59:00.104409+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928340130", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T04:59:00.131059+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928400059", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:00:00.066929+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928400092", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:00:00.092502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928429349", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-2", "mdc": { "sqs_message_id": "4cb03a7f-a1cd-4a35-be0c-6f75b7efd10e", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "899778f9-3996-681e-bdf1-1b91e254afcd" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=899778f9-3996-681e-bdf1-1b91e254afcd, requestAcceptanceTime=1741928428863, lastEnqueueTime=1741928429108, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:00:29.350111+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741928429379", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-2", "mdc": { "sqs_message_id": "4cb03a7f-a1cd-4a35-be0c-6f75b7efd10e", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "3c97ac42-6fb9-410d-9a02-f811f3651c2c", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3c19e2071bef484a4202f8a371337f7e", "espid": "E206", "request_id": "899778f9-3996-681e-bdf1-1b91e254afcd" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:00:29.379488+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682893", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-listener-1", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87" }, "logger": "com.salesforce.lm.cg.shared.aws.DefaultMessageListenerTask", "message": "Received sqs message 694f0f65-cbab-4bd6-ad08-c1387484ac87 (number 1 in a batch of 1) from queue https:\/\/sqs.us-east-1.amazonaws.com\/769948485555\/sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.895347+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682896", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-3", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=f74f60aa-fa4b-0390-1527-a128412a6fa6, requestAcceptanceTime=1741930681682, lastEnqueueTime=1741930682593, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.89677+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682913", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-3", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.914604+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682936", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-3", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.scrt.auth.impl.jwt.ScrtKeyStoreJwtProvider", "message": "New JWT generated - KeyId: ea76d1ba6f063d901b66ff9f3e19ba7ec3c363790578313738dbdf1683b481b1, Expiration: PT59M59S, Issued Time: 2025-03-14T05:38:02.936137Z", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.93647+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" }, "facility": "local7", "priority": "info", "uuid": "90F8EBE036854D48B658BEA05F7D36AA", "dnr": { "environment": "Heroku" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682948", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-3", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.shared.Metric", "message": "LMPCGDEPR: {\"scrtVersion\":\"SCRT_1\",\"requestId\":\"f74f60aa-fa4b-0390-1527-a128412a6fa6\",\"channel\":\"Text\",\"channelAddressIdentifier\":\"dd90e79c-bab4-4b5b-b6b5-be2576788b7c\",\"direction\":\"MO\",\"address\":\"+12029005673\",\"protectedAddress\":\"67ad6d208866c9a321cc44dd22be0cab\",\"messageType\":\"Message\",\"endpoint\":\"sink\",\"bodyLength\":4,\"lmpTime\":52,\"startTime\":1741930682896,\"adminApiTime\":4,\"orgId\":\"00DB0000000I620\",\"protectedBody\":\"c701f39585906b61fd002c72d09ec499\"}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.949082+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930682948", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-3", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Done processing message from queue sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:02.949405+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930684339", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 1403ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:04.339899+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930684344", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.sink.ScrtMessageResponseHandler", "message": "SCRT accepted message [1e92a718-ec1b-49e3-9f96-ad2cce5005c2]. Received [200 OK]: [{\"doNotRetry\":false,\"status\":\"OK\"}]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:04.345067+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930684484", "level": "INFO", "thread": "SQSQueueBufferWorkerThread-6", "mdc": { "sqs_message_id": "694f0f65-cbab-4bd6-ad08-c1387484ac87", "ucp": "false", "destination_address": "+12029005673", "total_processing_time_ms": "2663", "channel": "text", "message_id": "1e92a718-ec1b-49e3-9f96-ad2cce5005c2", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "f74f60aa-fa4b-0390-1527-a128412a6fa6" }, "logger": "com.salesforce.lm.cg.shared.aws.async.DeleteMessageAsyncOperation", "message": "Confirmed deletion of message 694f0f65-cbab-4bd6-ad08-c1387484ac87 from queue sfdc-lm-gs0-vir-00-sm-sink-a, stats [3 3 0]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:04.484683+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:38:54.031238+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930740005", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 329", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:39:00.010521+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930740106", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:39:00.106465+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741930740129", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T05:39:00.129915+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934280005", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 329", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:00.005502+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934280044", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:00.044878+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934280067", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:00.068346+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281434", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-listener-2", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7" }, "logger": "com.salesforce.lm.cg.shared.aws.DefaultMessageListenerTask", "message": "Received sqs message 3f1cb607-2611-4edb-a8c5-91dc0b3308e7 (number 1 in a batch of 1) from queue https:\/\/sqs.us-east-1.amazonaws.com\/769948485555\/sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.437189+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281437", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-4", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=1ef14af7-b279-2deb-cced-8fc53dfca3ce, requestAcceptanceTime=1741934280935, lastEnqueueTime=1741934281217, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.437336+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281462", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-4", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.463675+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281480", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-4", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.scrt.auth.impl.jwt.ScrtKeyStoreJwtProvider", "message": "New JWT generated - KeyId: ea76d1ba6f063d901b66ff9f3e19ba7ec3c363790578313738dbdf1683b481b1, Expiration: PT59M59S, Issued Time: 2025-03-14T06:38:01.480008Z", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.480858+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" }, "facility": "local7", "priority": "info", "uuid": "87B3A27F7E5D4B30A9A1F10F7B8041CA", "dnr": { "environment": "Heroku" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281485", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-4", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.shared.Metric", "message": "LMPCGDEPR: {\"scrtVersion\":\"SCRT_1\",\"requestId\":\"1ef14af7-b279-2deb-cced-8fc53dfca3ce\",\"channel\":\"Text\",\"channelAddressIdentifier\":\"dd90e79c-bab4-4b5b-b6b5-be2576788b7c\",\"direction\":\"MO\",\"address\":\"+12029005673\",\"protectedAddress\":\"fcdb9f7e786c1f078ca1cc8288b07f3f\",\"messageType\":\"Message\",\"endpoint\":\"sink\",\"bodyLength\":4,\"lmpTime\":48,\"startTime\":1741934281437,\"adminApiTime\":3,\"orgId\":\"00DB0000000I620\",\"protectedBody\":\"c701f39585906b61fd002c72d09ec499\"}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.487462+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934281487", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-4", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Done processing message from queue sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:01.488261+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934282179", "level": "INFO", "thread": "I\/O dispatcher 2", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 699ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:02.180381+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934282185", "level": "INFO", "thread": "I\/O dispatcher 2", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.sink.ScrtMessageResponseHandler", "message": "SCRT accepted message [c7330765-2554-48ad-8215-035beb09c3ef]. Received [200 OK]: [{\"doNotRetry\":false,\"status\":\"OK\"}]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:02.186309+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741934282327", "level": "INFO", "thread": "SQSQueueBufferWorkerThread-8", "mdc": { "sqs_message_id": "3f1cb607-2611-4edb-a8c5-91dc0b3308e7", "ucp": "false", "destination_address": "+12029005673", "total_processing_time_ms": "1250", "channel": "text", "message_id": "c7330765-2554-48ad-8215-035beb09c3ef", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "fcdb9f7e786c1f078ca1cc8288b07f3f", "espid": "E206", "request_id": "1ef14af7-b279-2deb-cced-8fc53dfca3ce" }, "logger": "com.salesforce.lm.cg.shared.aws.async.DeleteMessageAsyncOperation", "message": "Confirmed deletion of message 3f1cb607-2611-4edb-a8c5-91dc0b3308e7 from queue sfdc-lm-gs0-vir-00-sm-sink-a, stats [4 4 0]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:02.327708+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T06:38:59.185056+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741941486553", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "3f3bce94-740a-4e3f-b949-57d90404dab1", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "0be02379-64c8-4dd6-96b0-b67b346db031", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "3681ea57972b1fae1cdcd6ac2b96228c", "espid": "E206", "request_id": "7ef6b9b7-9144-60dd-821d-f10e9547c1e2" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 1064ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T08:38:06.558384+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741941600061", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T08:40:00.062289+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081758", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-listener-2", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2" }, "logger": "com.salesforce.lm.cg.shared.aws.DefaultMessageListenerTask", "message": "Received sqs message 0d9e4311-44ed-4b05-a968-c62cee54dbf2 (number 1 in a batch of 1) from queue https:\/\/sqs.us-east-1.amazonaws.com\/769948485555\/sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.758922+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081759", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-6", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=391870a6-606f-8174-c607-8fcc5ffc339c, requestAcceptanceTime=1741945081266, lastEnqueueTime=1741945081544, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.761444+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081776", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-6", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.77669+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081787", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-6", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.scrt.auth.impl.jwt.ScrtKeyStoreJwtProvider", "message": "New JWT generated - KeyId: ea76d1ba6f063d901b66ff9f3e19ba7ec3c363790578313738dbdf1683b481b1, Expiration: PT59M59S, Issued Time: 2025-03-14T09:38:01.787464Z", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.787758+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" }, "facility": "local7", "priority": "info", "uuid": "9E557F3ECB984983A785EA8BC39E34ED", "dnr": { "environment": "Heroku" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081797", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-6", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.shared.Metric", "message": "LMPCGDEPR: {\"scrtVersion\":\"SCRT_1\",\"requestId\":\"391870a6-606f-8174-c607-8fcc5ffc339c\",\"channel\":\"Text\",\"channelAddressIdentifier\":\"dd90e79c-bab4-4b5b-b6b5-be2576788b7c\",\"direction\":\"MO\",\"address\":\"+12029005673\",\"protectedAddress\":\"95cc73f4d7d4e9936208d7b7342c25b7\",\"messageType\":\"Message\",\"endpoint\":\"sink\",\"bodyLength\":4,\"lmpTime\":37,\"startTime\":1741945081760,\"adminApiTime\":2,\"orgId\":\"00DB0000000I620\",\"protectedBody\":\"c701f39585906b61fd002c72d09ec499\"}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.79833+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945081797", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-6", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Done processing message from queue sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:01.798332+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945082358", "level": "INFO", "thread": "I\/O dispatcher 2", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 571ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:02.35922+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945082364", "level": "INFO", "thread": "I\/O dispatcher 2", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.sink.ScrtMessageResponseHandler", "message": "SCRT accepted message [7e3bbb6d-3fa3-4530-94bd-059f9ee3f717]. Received [200 OK]: [{\"doNotRetry\":false,\"status\":\"OK\"}]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:02.366402+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945082506", "level": "INFO", "thread": "SQSQueueBufferWorkerThread-12", "mdc": { "sqs_message_id": "0d9e4311-44ed-4b05-a968-c62cee54dbf2", "ucp": "false", "destination_address": "+12029005673", "total_processing_time_ms": "1098", "channel": "text", "message_id": "7e3bbb6d-3fa3-4530-94bd-059f9ee3f717", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "95cc73f4d7d4e9936208d7b7342c25b7", "espid": "E206", "request_id": "391870a6-606f-8174-c607-8fcc5ffc339c" }, "logger": "com.salesforce.lm.cg.shared.aws.async.DeleteMessageAsyncOperation", "message": "Confirmed deletion of message 0d9e4311-44ed-4b05-a968-c62cee54dbf2 from queue sfdc-lm-gs0-vir-00-sm-sink-a, stats [6 6 0]", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:02.506403+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:12.92004+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945135377", "level": "INFO", "thread": "FileWatch pinger thread", "logger": "com.salesforce.sds.pki.utils.FileWatchImpl", "message": "FWI: doing periodic ping check for key: sun.nio.fs.LinuxWatchService$LinuxWatchKey@1805ca5c ", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:55.377491+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945135378", "level": "INFO", "thread": "SDS file change watcher", "logger": "com.salesforce.sds.pki.utils.FileWatchImpl", "message": "FWI: received pong for key: sun.nio.fs.LinuxWatchService$LinuxWatchKey@1805ca5c ", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:55.380246+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741945135378", "level": "INFO", "thread": "FileWatch pinger thread", "logger": "com.salesforce.sds.pki.utils.FileWatchImpl", "message": "FWI: doing periodic ping check for key: sun.nio.fs.LinuxWatchService$LinuxWatchKey@2d8c729f ", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T09:38:55.380253+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:36:15.935992+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948620009", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 329", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:37:00.009259+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948620078", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:37:00.079049+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948620099", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:37:00.099848+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": "Monitoring Cloud Funnel API response for sfdc-lm-gs0-vir-00-sm-chan-sink dyno 1: 202", "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:37:17.026607+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948680004", "level": "INFO", "thread": "funnelmeterregistry-0", "logger": "com.salesforce.platform.metrics.publishing.FunnelWriter", "message": "[MPA] FunnelWriter.addMetaMetrics(): total metrics collected: 329", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:00.005113+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948680034", "level": "ERROR", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in sending data: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:00.034835+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948680059", "level": "WARN", "thread": "metrics-funnel-batch-publisher", "logger": "com.salesforce.platform.metrics.publishing.HttpFunnelWriterTransport", "message": "[MPA] HttpFunnelWriter.publish(): Exception in reading funnel response: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:00.059538+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682286", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-listener-1", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137" }, "logger": "com.salesforce.lm.cg.shared.aws.DefaultMessageListenerTask", "message": "Received sqs message 20dbfe20-fa2a-4605-a7da-0696f25c4137 (number 1 in a batch of 1) from queue https:\/\/sqs.us-east-1.amazonaws.com\/769948485555\/sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.287312+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682287", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-7", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "scrt_version": "SCRT_1", "ucp": "false", "service": "inbound-sink", "org_id": "00DB0000000I620", "channel": "text", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Received message from queue: sfdc-lm-gs0-vir-00-sm-sink-a with MessageMetaInfo{scrtVersion=SCRT_1, useUcp=false, direction=MO, messageType=null, requestId=9da0855d-a25f-c2c1-2248-923395429694, requestAcceptanceTime=1741948681808, lastEnqueueTime=1741948682067, conversationOrdinal=0, priorAttemptsCount=0, firstAttemptPosixTime=0, orgId=00DB0000000I620, delayed=false, releasedByEmo=false, queueMessagePayloadType=NORMALIZED_MESSAGE, ignoreDlr=false, expectDeliveryErrors=false}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.287953+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682304", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-7", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "bea88712-c614-4a19-ae9a-9100baa6930a", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Creating SCRT1 payload to agent +12029005673 on channel Text, scrt-url = https:\/\/d.la13-core1.sfdc-yfeipo.salesforceliveagent.com:9443\/chat\/rest\/LiveMessage\/message", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.305061+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682314", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-7", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "bea88712-c614-4a19-ae9a-9100baa6930a", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.scrt.auth.impl.jwt.ScrtKeyStoreJwtProvider", "message": "New JWT generated - KeyId: ea76d1ba6f063d901b66ff9f3e19ba7ec3c363790578313738dbdf1683b481b1, Expiration: PT59M59S, Issued Time: 2025-03-14T10:38:02.314573Z", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.314916+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" }, "facility": "local7", "priority": "info", "uuid": "1C3C0C64F8BA4827825AE9F6DD990BF1", "dnr": { "environment": "Heroku" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682322", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-7", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "bea88712-c614-4a19-ae9a-9100baa6930a", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.lm.cg.shared.Metric", "message": "LMPCGDEPR: {\"scrtVersion\":\"SCRT_1\",\"requestId\":\"9da0855d-a25f-c2c1-2248-923395429694\",\"channel\":\"Text\",\"channelAddressIdentifier\":\"dd90e79c-bab4-4b5b-b6b5-be2576788b7c\",\"direction\":\"MO\",\"address\":\"+12029005673\",\"protectedAddress\":\"67ad6d208866c9a321cc44dd22be0cab\",\"messageType\":\"Message\",\"endpoint\":\"sink\",\"bodyLength\":4,\"lmpTime\":35,\"startTime\":1741948682287,\"adminApiTime\":2,\"orgId\":\"00DB0000000I620\",\"protectedBody\":\"c701f39585906b61fd002c72d09ec499\"}", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.322407+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682322", "level": "INFO", "thread": "sfdc-lm-gs0-vir-00-sm-sink-a-processor-7", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "bea88712-c614-4a19-ae9a-9100baa6930a", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.lm.cg.shared.message.MessageConsumerAroundLoggerDecorator", "message": "Done processing message from queue sfdc-lm-gs0-vir-00-sm-sink-a", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.322474+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
{"schema_type":"json-schema","schema_id":"event-flatten:2","data":{ "event": { "timestamp": "1741948682955", "level": "INFO", "thread": "I\/O dispatcher 1", "mdc": { "sqs_message_id": "20dbfe20-fa2a-4605-a7da-0696f25c4137", "ucp": "false", "destination_address": "+12029005673", "channel": "text", "message_id": "bea88712-c614-4a19-ae9a-9100baa6930a", "country_code": "US", "scrt_version": "SCRT_1", "channel_address_identifier": "dd90e79c-bab4-4b5b-b6b5-be2576788b7c", "service": "inbound-sink", "org_id": "00DB0000000I620", "source_address": "67ad6d208866c9a321cc44dd22be0cab", "espid": "E206", "request_id": "9da0855d-a25f-c2c1-2248-923395429694" }, "logger": "com.salesforce.lm.cg.sink.InboundSinkNonBlockingDeliveryService", "message": "Received async response from SCRT_1 in 640ms", "context": "default" }, "source": "heroku.app", "sourcetype": "lmp", "hostname": "d.f497a978-3f1e-499a-9735-43aeae03f9f0", "agent_timestamp": "2025-03-14T10:38:02.955783+00:00", "tags_schema_id": "any6:1", "tags": { "dyno": "sink.1", "app": "sfdc-lm-gs0-vir-00-sm-chan", "space": "sfdc-lm-gs0-vir", "region": "virginia", "severity": "info", "uuid": "801de98f-6e38-431a-83fb-5319070909f5" }, "owner": { "service": "lmp", "team": "lmp", "environment": "gs0", "cloud": "digitalengagement" } }}
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